Convert more returns to exchanges with REX by Return Rabbit

Introducing a major hop forward in the evolution of returns management software.

Exchange Options Your Customers Actually Want

Delight your shoppers by speeding up their ability to discover tailored exchange options in a returns portal purposefully built to provide a great experience while maximizing revenue retention.

Automated returns management + personalized exchange recommendations = revenue retention

Exchanges first, returns last

Take every opportunity to encourage and reward exchanges over returns with our intuitive white labeled user experience.

Smart recommendation rules

Offer custom tailored smart recommendations based on your customers purchases.

Full catalog exchanges

Give your customer’s seamless access to your Shopify store’s complete inventory without ever leaving the return portal.


A solution that works for your customers – and you.

Saves you time and money

When your processes are automated, your customer support team has more time to tackle other complex problems.

Improves customer loyalty

A seamless return experience encourages repeat purchases and repeat purchases foster loyal customers and brand advocates.

Increases customer acquisition

68% of shoppers say that they are more likely to purchase online from merchants who have an automated returns solution.

Drives revenue

An exchange-focused returns experience increases your bottom line and encourages repeat purchases.

More exchanges = more lives saved

See how PAWZ increased their exchange rate by 100% and saved twice as many animals through retained revenue.

See the value you’ll get with Return Rabbit!