Surviving Returns: The Ultimate Guide for eCommerce Brands
BFCM’21 broke records. $6.3 billion in sales occurred for Shopify stores in 2021—a 23% increase from 2020.
With those record-breaking sales come inevitable returns. The good news is returns aren’t bad: they’re an opportunity to strengthen customer relationships, and generate more revenue! Find all the tips & tricks you need to have the best BFCM season and beyond in our ebook.
Gift yourself a happy returns season.
The ebook every Shopify brand needs
From surges in sales to boosts in customer support requests, the holidays and months following are a busy time for eCommerce brands. In this ebook, you’ll learn how to prepare your customer support team, turn returns into exchanges, and keep your sales up all year long through proven customer retention strategies.