Returns management and so much more.
Spending too much time and money on returns? Save big on both when you automate returns and exchanges with Return Rabbit.
How We’re Different
Focus on Exchanges
Propel exchanges by displaying your full catalogue and offering incentives when a customer begins the return process.
Zero Touch Exchanges
From the moment your customer starts a return to fulfilling their exchange order, we handle it all seamlessly for you.
Custom Return Reasons
Customize return reasons by each product or category and use return data to improve product offerings.
Branded Returns and Exchanges Portal
Ease your customers into the post-purchase process by providing a branded experience right out of your website.
How it works
For your customers
STEP 1
Start a 1-Click Return
Click, enter your name and order number, then you’re on your way!
STEP 1
Start a 1-Click Return
Click, enter your name and order number, then you’re on your way!
STEP 2
Embrace the Exchange
With full catalog exchanges, smart recommendations, bonus cash incentives, and refund to gift card, you’re sure to find a better fit, literally.
STEP 2
Embrace the Exchange
With full catalog exchanges, smart recommendations, bonus cash incentives, and refund to gift card, you’re sure to find a better fit, literally.
STEP 3
Select Return Method
Pick your preferred return method, print a label, or even go paperless with a QR code.
STEP 3
Select Return Method
Pick your preferred return method, print a label, or even go paperless with a QR code.
STEP 4
Return Complete!
The system automatically places your exchange order or issues a refund. So easy!
STEP 4
Return Complete!
The system automatically places your exchange order or issues a refund. So easy!
