Returns management and so much more.

Spending too much time and money on returns? Save big on both when you automate returns and exchanges with Return Rabbit.

How We’re Different

Focus on Exchanges

Propel exchanges by displaying your full catalogue and offering incentives when a customer begins the return process.

Zero Touch Exchanges

From the moment your customer starts a return to fulfilling their exchange order, we handle it all seamlessly for you.

Custom Return Reasons

Customize return reasons by each product or category and use return data to improve product offerings.

Branded Returns and Exchanges Portal

Ease your customers into the post-purchase process by providing a branded experience right out of your website.

How it works

For your customers

STEP 1

Start a 1-Click Return

Click, enter your name and order number, then you’re on your way!

STEP 1

Start a 1-Click Return

Click, enter your name and order number, then you’re on your way!

STEP 2

Embrace the Exchange

With full catalog exchanges, smart recommendations, bonus cash incentives, and refund to gift card, you’re sure to find a better fit, literally.

STEP 2

Embrace the Exchange

With full catalog exchanges, smart recommendations, bonus cash incentives, and refund to gift card, you’re sure to find a better fit, literally.

STEP 3

Select Return Method

Pick your preferred return method, print a label, or even go paperless with a QR code.

STEP 3

Select Return Method

Pick your preferred return method, print a label, or even go paperless with a QR code.

STEP 4

Return Complete!

The system automatically places your exchange order or issues a refund. So easy!

STEP 4

Return Complete!

The system automatically places your exchange order or issues a refund. So easy!

See how easily you can reduce returns, convert more exchanges, and increase revenue with Return Rabbit.